Your AI partner for hotels · South Tyrol

The receptionist
who never clocks off .

It starts with the digital receptionist: she answers guest questions around the clock, in every language, and brings more direct bookings. After that we stay your point of contact for AI in the hotel.

See the demo Request a free demo →

THE ENTRY PRODUCT · DIGITAL RECEPTIONIST

See your digital receptionist
in action.

It answers guest questions around the clock, shows available rooms with prices and guides interested visitors all the way to an enquiry. Ready in a few days.

1.500+guest questions answered
3languages automatically
24/7also at night and on Sundays

Answers instantly, around the clock

At night, on weekends and while you are in a meeting.

Shows available rooms with prices

With photo, features and total price, right in the chat.

Switches language on its own

German, Italian, English: without you lifting a finger.

Turns visitors into real enquiries

With dates, guests and contact details in your inbox.

Try it yourself → Book a demo Takes you to a real digital receptionist at an example hotel: ask, pick a room, send an enquiry.

Re-enacted example conversation. Room, photo and prices are placeholders; in operation they come from your booking system.

THE PROBLEM

Every unanswered question is a
lost booking.

Your guests ask questions around the clock — about rooms, breakfast, how to get there, in many languages. If the answer comes too late or not at all, the guest books somewhere else. And the same questions over and over cost your team hours every week.

Ist Frühstück inklusive?DE21:14 Colazione inclusa?IT23:02 Gibt's Frühstück dazu?DE01:47 Is breakfast included?EN05:36 Frühstück im Preis drin?DE07:12

Always the same questions

Breakfast, parking, check-in, Wi-Fi, dogs — the same questions every day. Your team answers them for the hundredth time instead of being there for the guests on site.

3–5 hrs
per week on the same old questions
22:47 — new enquiry

Most people ask after hours

Guests write in the evening, at night, at the weekend — when nobody is at the front desk. If you only reply the next day, the guest is often already lost to a booking portal.

0%
ask in the evening and at weekends
drag to rotate

Guests from many countries

German, Italian, English and more — your guests write in their own language. Not everyone at the front desk speaks each one confidently, and translating costs valuable time.

0+
languages, every day

THE APPROACH

You see your chatbot finished — before you decide.

We build the chatbot with the real information from your hotel and show you the finished demo that actually talks — with your rooms, your prices, your answers. Concrete, honest, no sales pressure. You see the result before the first assignment.

Tailor-made

The chatbot is fed with the real data from your hotel — your rooms, your prices, your answers. No off-the-shelf template.

Honesty instead of sales pressure

If a chatbot does not make sense for you right now, we say so directly — before you invest a single cent.

Measurable in numbers

You see what the chatbot delivers: time saved at the front desk, guest questions answered, more direct enquiries. Only numbers that count.

From South Tyrol

We speak German, Italian and English. In person, on site when needed — no offshore, no call centre.

Request a free demo →

EXAMPLE SCENARIO

How a chatbot changes your everyday hotel life.

Illustrative example calculation for a hotel. What a chatbot actually delivers for you depends on your property and is worked out in the free intro call.

Chatbot impact · example for a hotel
24/7
always reachable
<5 sec
Response time
3+
languages (DE·IT·EN)
up to 70%
questions without the front desk
6–10 h
time saved per week
GDPR
EU-compliant
Guest questions the chatbot takes over
Breakfast, check-in, Wi-Fi
88%
Rooms and prices
74%
Getting there and parking
91%
Spa, dogs, cancellations
65%

* Example values for illustration. What a chatbot actually delivers for your hotel depends on your property and is discussed in the free intro call. No guarantee of specific results.

BEYOND THE CHATBOT

After that we stay your AI partner.

The digital receptionist is the beginning, not the end. If you want, we carry on together: by then we already know your property and build, step by step, whatever really saves time for you. Tailored to your house, not off the shelf.

NEXT STEP

See in 30 minutes what a chatbot can do for your hotel.

You show us your hotel and the most common guest questions. We tell you honestly whether and how an AI chatbot makes sense for you. No pitch, no pressure, no obligation.

Request a free demo

PROCESS

In 4 steps to your chatbot.

Scroll down and each step unfolds before the next one takes over.

01
30 min · free

First consultation

You tell us about your hotel and the most common guest questions. Together we check whether a chatbot suits you.

First call · live
Where are you currently losing the most time?
On emails and quotes, every day.
That is exactly what we automate first.
02
a few days

Your demo is built

We feed the chatbot with your hotel's information and build the finished demo, with your rooms, prices and answers.

Your chatbot demo
Email automationHigh
Quote creationHigh
Reporting and KPIsMedium
3 topics prioritised, ready to go.
03
live within days

Live on your website

If everything fits, the chatbot goes live on your website as a window in the bottom right. We handle the installation.

Goes live
Rooms and priceslive
Spa and offers82 %
Surroundings and excursions60 %
04
ongoing

We keep it up to date

New prices, new offers, new questions: we keep the answers current and expand them. You do not have to do a thing.

Result · ongoing
9 hrssaved per week
Less routine, more time for what matters.
Ready for step 01?

Start with a free demo.

Request a free demo→
AI PARTNER FOR HOTELS · SOUTH TYROL
ALPIX-AI team
South Tyrol · Italy
0
Languages: DE · IT · EN

ABOUT US

A young team. Clear minds. Real results.

We are a young team from the Puster Valley in South Tyrol with a background in AI and software development, and we work exclusively with hotels. Our aim: to make AI tangible for houses that have no time for theory.

We do not sell off-the-shelf solutions. We look at where AI actually works in your hotel and implement it together with you. Down to earth, clear, without hype.

Location
South Tyrol, Italy
Focus
AI for hotels
Languages
DE · IT · EN

FAQ

Frequently asked questions.

The answers to what hoteliers ask us most often before they call.

If your guests keep asking the same questions — breakfast, arrival, rooms, parking — and often outside opening hours, then yes. The chatbot answers around the clock and takes weight off your team. In the free first call we tell you honestly whether it is worth it for you.

This is the objection we hear most often. Personal contact happens at the desk, over breakfast, in a conversation about tomorrow's hike. It does not happen by someone typing the breakfast time for the twentieth time that day. Those repetitions are exactly what the receptionist takes away, so your team has time for the guests standing in front of them. On top of that: at 11 pm the alternative is not a person, it is no answer at all. And as soon as things get personal or she is unsure, she hands over to your reception instead of guessing.

The first call and the demo with your data are free. After that the chatbot runs for a fixed, manageable monthly amount, including installation, maintenance and updates. You see the finished bot before you commit.

Usually within a few days. You give us your hotel's information, we build the demo, you review it, and once you approve, the chatbot goes live on your website. We handle the installation.

No. You do not have to install or program anything. You give us the information about your hotel, we take care of the rest, including installation on your website.

It never runs into a dead end: it politely refers to your reception or takes the guest's contact details so you can get back to them. That way every open question becomes an enquiry instead of a lost guest.

We build the chatbot with your hotel's real data, not from an off-the-shelf kit. You see the finished demo before you pay. And we tell you honestly if a chatbot does not make sense for you. We are from South Tyrol: down to earth, direct, without hype.

Yes. We are a South Tyrolean provider and look after hotels across the province, from Bolzano to Bressanone and Brunico and into the Puster Valley. Whether on site or by video is your choice. As a provider from the region we know South Tyrolean tourism and what matters to your guests.

Yes. ALPIX-AI is a South Tyrolean AI agency and works exclusively with hotels. We are at home in the Puster Valley: Brunico, Dobbiaco, San Candido, Villabassa, plus Val Badia and the Anterselva Valley. For an on-site meeting within the valley we are usually with you the same day, elsewhere in South Tyrol by arrangement. The entry product is the digital receptionist, a multilingual AI chatbot for the hotel website.

FREE FIRST CONSULTATION

30 minutes. No pitch.
Just clarity.

You tell us what a typical day in your hotel looks like. We show you concretely which guest questions a chatbot can take over right away, and which it cannot. Honest, direct, no sales pressure.

info@alpixai.com

Request a call

Reply within 24 hours